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Field Measure Technician - IKEA Kitchen Services

Оттава, Онтарио - Изучите местоположение Продажи и коммерция полная занятость

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Field Measure Technician

The Field Measure Technician serves as the in-home partner with the IKEA Kitchen Services Planners. The individual in this role is the customer’s first physical contact with IKEA Kitchen Services Inc. and sets the tone for a world class customer experience.

A typical day includes:

• Accurately measures and draws out the installation space and begins the installation conversation.
• Securing high quality services, in a cost and time effective way.
• Making onsite visits to measure prospective installation spaces and reviewing layout of kitchen with customer to ensure all components are correct and all measurements are accurate.
• Setting expectations with customer on installation roadmap and ensuring proper handoff.
• Reviewing appliance locations and new appliances to ensure they will fit; drawing plumbing, gas and electric line information
• Reviewing all project paperwork required, system access, and obtain needed signatures from the customer.
• Communicate effectively and in a timely manner to all strategic partners about the space.
• Conducting pre-install visits to ensure the smooth flow of the work on installation day.
• Performing additional duties as identified and assigned.

The ideal candidate will have:

• Space layout experience preferred
• Previous measuring experience preferred
• Customer service experience
• Strong aptitude for technology; ability to use computer, tablet, variety of software and applications.
• Valid driver’s license, current auto insurance, and reliable transportation.

*Please note that day & evening travel is required in a reliable, personal vehicle. This position may require minimal overnight travel (5%). The individual in this role should be able and willing to travel as required.


Please note: These positions require the submission of a satisfactory criminal record check.